How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at email@example.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at firstname.lastname@example.org
Never received the product but I’m more than sure it was the mail mans fault. The customer service rep with the shop was helpful and understanding and they gave me a full refund.
This jacket is FANTASTIC! It looks just like in the picture. The communication with the store was 10/10 and I can't describe just how happy I am with this order♡
Really nice product. I love it
The suit is equal to the photo. The only catch is I ordered an XXL for my partner (usually uses an L/M) because the sizes were small and still asking for an XXL The pants won't close and the coat goes very tight.
Met expectations, thank you
this is very cool. i like tbe quality and material but I'd definitely size up by 2 sizes. the jacket matches quite well but I baaaaarely fit into the pants and the shirt is too tight on me. but that's my own fault for not reading well. I really really like this!
The product is amazing! It fits perfectly and looks stunning! I don’t regret buying this cosplay and the store is also extremely friendly! 5/5 stars!
Fits perfectly according to measurements! fast processing and delivery. would order from this store again.
I arrive quite quickly and in very good condition
Fits great and I got it sooner than expected!